The following refund and chargeback policy outlines the rules and regulations governing the cancellation, return, and dispute of services provided by the Company.
All services provided by the Company (including but not limited to book publishing, editing, formatting, design, marketing, audiobook production, and consultation) are digital, customized, and non-tangible in nature.
By placing an order, you acknowledge that:
* Work begins with allocation of internal resources
* Services are tailored specifically to your requirements
* Such services are not resalable or reversible
Once a project has been initiated, no refunds will be issued under any circumstances. This includes (but is not limited to):
* Change of mind
* Project abandonment
* Client delay or lack of communication
* Decision to discontinue the service
Refunds may only be considered before any work has commenced, subject to:
* A written request within 24 hours of payment
* A deduction of administrative and processing fees (minimum 20%–30%)
Once work has started, this clause becomes void.
The Client agrees to provide timely communication and feedback, and submit required materials and approvals promptly. Failure to do so does not qualify for refunds and may impact timelines and delivery.
If you are not satisfied with the deliverables, the Company will provide reasonable revisions as per the agreed scope. Revisions are the sole remedy, not refunds.
You acknowledge that delivery via email, cloud storage, or digital platforms constitutes successful fulfillment. Any feedback, approval, or usage of delivered work implies acceptance.
Services are non-cancellable once initiated, and entirely non-refundable once any deliverable has been shared.
By purchasing our services, you agree that you will contact the Company first to resolve any issue before initiating a dispute. Filing a chargeback without prior communication constitutes a violation of this agreement.
The Company reserves the right to submit all supporting evidence (agreements, communications, deliverables), contest disputes fully, suspend or terminate services, and pursue legal recovery where applicable.
Any attempt to falsely claim non-delivery, dispute valid charges after receiving services, or misrepresent facts will be treated as fraudulent activity, and appropriate action will be taken.
By making a payment, you confirm that you have read, understood, and agreed to this policy. You acknowledge that services are non-refundable after commencement and agree not to initiate disputes or chargebacks for delivered services.
We could say a lot of things about what we do. Instead, let them tell you.
I came to American Book Publishing House with 200 pages of chaos and left with a published book that made my mother cry and my competitors take notice. Worth every penny and then some.
Their ghostwriting team had me reading back my own thoughts in a way I'd never been able to articulate them. It was genuinely surreal.
My book trailer hit 10,000 views in the first week. I had no idea video could do that for a book. Absolute game-changer.
From the first call to the day my book went live on American, I always felt like I was their only client. That kind of attention is rare.
They told me my book would reach #1 New Release. I didn't fully believe them. Then it happened. Then it happened again with book two.
My cover design is so good that a traditional publisher asked who designed it. I smiled and said : my team.
I submitted a rough draft. They returned a masterpiece. The proofreading alone fixed problems I didn't even know I had.
The author website they built for me books speaking gigs on autopilot. My credibility went from zero to undeniable overnight.
The Answers You Need. No Fluff. No BS.
You have questions, and we are so ready to answer it all for you.
